Welcome to our Partner Portal

This page contains many useful tools and information for our customers and vendors. These tools include links and/or information for files sharing, standard documents and more. Please use the table below to find the tool or information you are looking for.

Please click the link below to send us files via the WeTransfer online utility. This utility will allow you to select files you wish to send up to 2GB in size. Although it is not mandatory, we recommend compressing files to a single .ZIP file. This utility uploads files to WeTransfer quickly, and proceeds to send us the link and related information. We kindly ask that you include your name, company name and project information in the reference (job or proposal name or number will be helpful). If you have any difficulties with this utility, we suggest you try WeTransfer direct from their web page (http://wetransfer.com). For more details on this, please see the option in the list below.

CLICK HERE TO TRANSFER FILES VIA WeTransfer

For this task, a LOGIN must be provided to you from the RO-MATT support team. Once this login is obtained, please login to our WEB FTP server using the credentials provided, and upload / download files as needed. Feel free to view the login instructions via PDF if needed (links are found below). If you have difficulty logging in, please contact us directly by phone for support. If you require credentials, please see the option below to request them from our team.

FTP WEB SERVER LOGIN HERE
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FTP WEB SERVER LOGIN INSTRUCTION PDF HERE
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FTP CLASSIC INSTRUCTION PDF HERE

If you have had difficulty sending files to Ro-MATT via the WeTransfer utility, please proceed to http://wetransfer.com and manually send files using their free service. This service will allow all file types with a maximum size of 2 GB. Please select the “Free” option if prompted.

We would prefer if you ZIP your files prior to uploading, and name the file in reference to the project it is associated with. Example. Job-25343.zip

Please enter “info@ro-matt.com” in the “To:” box, or the email address of your RO-MATT team employee. Please also include your email address in the “From:” box to ensure we are clear who the sender is.

CLICK HERE TO BE TAKEN TO WeTransfer.com
If you are a new customer, existing customer, or vendor, and would prefer to use our Web FTP over WeTransfer to send/receive files, please fill out the form found on the link below to send a request for new login credentials. If you have any difficulty with the credentials provided, or trouble requesting this form, please contact us by phone. Please allow up to 24 hours to receive credentials. If you do not receive after this time, please contact us by calling and we will investigate the issue.

CLICK HERE TO REQUEST WEB SERVER LOGIN CREDENTIALS
If you require CAD files, manuals, drawings, or other documentation, please fill out the form found at the link below.

Please allow up to 48 hours to for a response for our team. If it is an urgent matter, we recommend that you to call our office for immediate assistance.

CLICK HERE TO REQUEST INFORMATION FROM RO-MATT